The consultant tours the area where you’re considering placing the hot tub, checking for size, elevation, access points, and obstructions.

They take exact measurements to ensure your desired model will fit properly and can be delivered safely.

You’ll talk about how you plan to use the hot tub (relaxation, hydrotherapy, family fun), how many people it needs to seat, and what features matter to you.

If it’s a 220V tub, they’ll check your breaker panel and advise if an electrician is needed. For plug-and-play models, they’ll ensure outlets are adequate.

Recommendations are given on optimal placement for safety, privacy, aesthetics, and functionality (like drainage and sun/shade exposure).

You’ll get a chance to ask questions, receive literature or brochures, and schedule delivery and installation if you're ready to move forward.